GENERAL CLASS DESCRIPTION:
Under direct supervision, performs clerical work such as computing and
coding requiring independent judgment in the application of policies and
procedures within the area of assignment and according to stated guidelines.
Duties may involve the use of personal computers, computer terminals, and
a variety of software and/or conventional office equipment.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
-
Codes, tabulates, and posts fiscal, statistical and other data. May use
credit card machines, bar code systems, computers, or cash registers.
-
Assembles standard forms, correspondence, records, and maintains associated
files.
-
Prepares, proofs, collects, copies, and cross checks routine documents
and generates summary reports. Matches receipts/tickets to statements
and maintains account records and other office records.
-
Gathers, collates, processes requests, and classifies information according
to established guidelines, requiring independent judgment in the selection
of materials and using a variety of communicative sources.
-
Greets and assists the public, patients, students, faculty and staff and
provides information relative to the area of assignment and according to
established guidelines.
The tasks listed under the heading of Characteristic Duties
and Responsibilities are examples of the variety and general nature of
duties performed by employees in positions allocated in the class. The
list is descriptive only and should be used for no other purpose. It is
not intended that any position include every duty listed nor is it intended
that related duties cannot be required.
KNOWLEDGE, SKILLS, AND ABILITIES:
-
Knowledge of office routines and functions sufficient to relay factual
information to visitors and telephone callers and to direct communications.
-
Skill in operating office equipment.
-
Ability to operate a personal computer and related software.
-
Ability to communicate effectively with staff, students, and the public.
-
Ability to follow oral and written instructions.
-
Ability to perform routine arithmetic computations.
-
Ability to collect data, keep accurate records, and prepare reports.
-
Ability to organize and prioritize multiple tasks.
CLASS SPECIFICATIONS:
Any combination of clerical office experience, undergraduate education,
and/or post high school clerical training that is the equivalent to one
year of full-time employment.
REVISION EFFECTIVE: January 2, 2002
|
