GENERAL CLASS DESCRIPTION:
Under general supervision, performs and coordinates clerical work such
as examining and evaluating data according to established guidelines requiring
a knowledge of both assigned and related work areas. Duties may involve
the use of personal computers, computer terminals, and a variety of software
and/or conventional office equipment. May provide functional supervision.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
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Examines, evaluates and verifies documents such as reports, purchase orders,
payrolls, invoices, checks and vouchers, or student files for completeness
and accuracy, determining conformity to established guidelines or policies,
and personally follows up on discrepancies and resolves problems. Maintains
appropriate files
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Reviews inquiries and provides information regarding policies and procedures
requiring knowledge of both assigned and related work areas.
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Prepares, compiles, and maintains records; calculates estimates or billings;
and monitors, verifies, and reconciles departmental statements. Recognizes
and resolves problems. May prepare cash reports and cash register
edits.
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Integrates information and may run routine queries to generate or produce
reports.
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Assigns, coordinates and reviews the work of other clerical personnel for
conformance to established guidelines.
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Composes correspondence in response to routine inquiries frequently without
instruction or review.
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Initiates and processes standardized forms related to area of assignment.
The tasks listed under the heading of Characteristic Duties
and Responsibilities are examples of the variety and general nature of
duties performed by employees in positions allocated in the class. The
list is descriptive only and should be used for no other purpose. It is
not intended that any position include every duty listed nor is it intended
that related duties cannot be required.
KNOWLEDGE, SKILLS, AND ABILITIES:
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Knowledge of office routines and functions sufficient to refer visitors
and telephone calls and to route correspondence by name and functional
area.
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Knowledge of institutional and unit policies, processes and forms.
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Knowledge of proper format, grammar, spelling, punctuation and capitalization.
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Skill in utilitizing computer software packages and online systems.
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Skill in operating office equipment.
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Ability to communicate effectively with staff, students, and the public.
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Ability to follow oral and written instructions and apply institutional
and other policies accurately.
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Ability to gather, evaluate, and display data in appropriate format and
keep accurate records.
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Ability to exercise functional supervision over employees.
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Ability to organize and prioritize multiple tasks.
CLASS SPECIFICATIONS:
Any combination of related clerical office experience, related undergraduate
education, and/or post high school clerical training that is the equivalent
to two years of full-time employment.
REVISION EFFECTIVE: January 2, 2002
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