GENERAL CLASS DESCRIPTION:
Under general supervision, makes decisions regarding student admissions,
academic progress or graduation, continually functioning independently
of administrative supervision, and coordinates activities with faculty
and/or administrative offices. May provide functional supervision. Duties
may involve the use of personal computers, computer terminals, and a variety
of software and/or conventional office equipment.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
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Makes final recommendations that determine eligibility for admission or
graduation based on written and interpreted university and collegiate policies.
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Analyzes student academic records, screens student admissions and resolves
current registration problems.
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Counsels and advises students concerning their academic problems; receives
and answers inquiries by mail and by telephone; makes verbal and written
commitments relative to academic progress of students.
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Performs special projects and studies; compiles periodic reports for supervisor.
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Interprets and defines policies regarding rules and programs for undergraduate
and graduate students.
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Assigns, coordinates, and reviews the work of other clerical personnel
for conformance to guidelines.
The tasks listed under the heading of Characteristic Duties
and Responsibilities are examples of the variety and general nature of
duties performed by employees in positions allocated in the class. The
list is descriptive only and should be used for no other purpose. It is
not intended that any position include every duty listed nor is it intended
that related duties cannot be required.
KNOWLEDGES, SKILLS, AND ABILITIES:
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Knowledge of institutional and collegiate policies and guidelines relative
to student admission, transfer and graduation.
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Skill in utilizing computer software and online systems.
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Skill in operating office equipment.
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Ability to communicate effectively with staff, students, and the public.
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Ability to work independently and make decisions requiring interpretation
and judgment.
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Ability to follow oral and written instructions and interpret institutional
and other policies accurately.
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Ability to gather, analyze, and display data in appropriate format and
keep accurate records.
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Ability to exercise functional supervision over employees.
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Ability to organize and prioritize multiple tasks.
CLASS SPECIFICATIONS:
Five years clerical office experience of which at least three years of
experience* should be in an Admissions or Registrar's Office, or in an
office which routinely works with student academic records.
*Education may be substituted for experience as follows: Two months
of general post high school education equaling one month experience; and
one month of concentrated secretarial/clerical training equaling one month
experience.
REVISION EFFECTIVE: October 1, 1997
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