GENERAL CLASS DESCRIPTION:
Under general supervision, organizes, directs, reviews and coordinates
the work of the office unit. Duties may involve the use of personal computers,
computer terminals, and a variety of software and/or conventional office
equipment. Must provide administrative supervision to at least three employees
at least one of which must be classified in the Regent Merit System.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
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Supervises and participates in the clerical and secretarial functions of
the work unit.
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Interviews, recommends hiring and supervises the training of new employees;
checks and evaluates the performance of subordinate personnel; makes recommendations
with respect to personnel transactions.
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Maintains personnel records, including vacation and leave; approves monthly
time sheets, as needed.
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Reviews work procedures and routines, and makes recommendations for revisions
or initiation of new procedures.
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Provides information to students, public, patients, faculty and staff regarding
general policies, rules, regulations within the area of assignment, and
advises students and patients on same.
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Coordinates with other office coordinators and the administrative staff
on all intra-unit operations and procedures; participates in regular supervisory
staff meetings and unit staff meetings to discuss and consider operational
matters and problems and maintain consistency and coordination of office
procedures.
The tasks listed under the heading of Characteristic Duties
and Responsibilities are examples of the variety and general nature of
duties performed by employees in positions allocated in the class. The
list is descriptive only and should be used for no other purpose. It is
not intended that any position include every duty listed, nor is it intended
that related duties cannot be required.
KNOWLEDGE, SKILLS, AND ABILITIES:
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Knowledge of institutional and unit policies, processes, and forms.
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Knowledge of grammar, spelling, punctuation, and capitalization.
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Knowledge of and ability to apply the principles of supervision.
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Skill in utilizing computer software packages and online systems to develop
unit-specific applications.
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Skill in operating office equipment.
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Ability to communicate effectively with staff, students, and the public.
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Ability to make decisions requiring interpretation and judgment.
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Ability to follow oral and written instructions and interpret institutional
and other policies accurately.
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Ability to gather, analyze, and display data in appropriate format and
keep accurate records.
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Ability to organize work flow and to supervise the work of others.
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Ability to organize and prioritize multiple tasks.
CLASS SPECIFICATIONS:
Any combination of progressively responsible related clerical office experience,
related undergraduate education, and/or post high school clerical training
that is the equivalent to four years of full-time employment and includes
one year of supervising clerical office staff.
REVISION EFFECTIVE: January 16, 2007
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