GENERAL CLASS DESCRIPTION:
Under general supervision, aids in directing work activities of key entry
operators (at least three operators), schedules work, instructs new assignments,
transmits completed data to mainframe computer, and trains new operators.
Performs heads-down keying and maintains accurate keying and high keystroke
per hour rate.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
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Receives work to be processed; schedules and assigns work to key entry
operators.
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Maintains check on work-in-progress to ensure completion of work on time
and adherence to written procedures. Transmits completed data to mainframe
computer and maintains appropriate records. Performs duties related to
disk management of keydisk system and maintains appropriate records.
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Contacts various offices concerning questions with errors in materials
submitted by offices and problems with job schedules, as required.
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Reviews with supervisor and analysts the specifications for new work; verifies
completeness of key entry instructions; instructs key entry operators in
new work; creates and updates keying programs on the keydisk system.
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Assists with interviewing prospective key entry operators and evaluating
operator's work performance, and trains new operators. Keeps record of
personal time.
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Enters and verifies data.
Greets public and answers telephone as needed.
The tasks listed under the heading of Characteristic Duties
and Responsibilities are examples of the variety and general nature of
duties performed by employees in positions allocated in the class. The
list is descriptive only and should be used for no other purpose. It is
not intended that any position include every duty listed nor is it intended
that related duties cannot be required.
KNOWLEDGES, SKILLS, AND ABILITIES:
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Knowledge of the operation of key entry equipment.
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Ability to carry out oral and written instructions.
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Ability to establish and maintain effective working relationships.
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Ability to concentrate on repetitive work under noisy working conditions.
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Ability to organize, assign and direct the work of others.
CLASS SPECIFICATIONS:
Five years of directly related experience including at least two years
experience as a Key Entry Operator II or in a comparable position.
REVISION EFFECTIVE: August 1, 1977
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