1.  Make a list of all the duties that you plan to assign to the position.

2.  Group together duties that seem to logically go together.

3.  Draft your task statement.

Answers questions/provides information to callers by referring to order forms in order to clarify and correct information concerning orders.

-locates specific order form in file
-evaluates callers' questions and provides relevant information
-contacts other departmental personnel for further information
-corrects order if mistakes have occurred
-sends additional products if necessary

Click on the links in the table for a definition of the verb and an example.

accepts	communicates	distinguishes	inspects	regulates
accomplishes	compares	distributes	installs	reinforces
achieves	completes	drafts	instructs	relates
acquaints	complies	effects	interacts	releases
acquires	comprehends	emphasizes	interprets	reports
acts	computes	employs	interviews	represents
adapts	concentrates	encompasses	investigates	requires
adheres	concurs	encourages	issues	researches
adjusts	conducts	enforces	maintains	resolves
administers	confers	enhances	makes	responds
advances	conforms	enlightens	manages	reviews
advises	conjects	ensures	meets	revises
analyzes	considers	establishes	monitors	schedules
applies	consolidates	evaluates	negotiates	secures
appraises	constructs	examines	notifies	seeks
appropriates	consults	executes	obtains	selects
approves	contemplates	exercises	operates	serves
arranges	continues	expedites	organizes	sets up
ascertains	contributes	explores	oversees	shows
assembles	controls	expresses	paces	signs
asserts	conveys	faces	participates	solves
assigns	coordinates	facilitates	perceives	specifies
assists	corrects	finds	performs	speaks
assumes	correlates	focuses	places	stimulates
assures	corresponds	follows up	plans	studies
attains	creates	formulates	practices	submits
attends	decides	fosters	prepares	summarizes
authorizes	dedicates	fulfills	prevents	supervises
audits	delegates	furnishes	proceeds	supplies
builds	demonstrates	gains	processes	supports
calculates	delivers	generates	produces	takes
capitalizes	designs	gives	programs	terminates
carriesout	determines	grasps	projects	traces
challenges	devises	handles	promotes	trains
checks	develops	helps	proposes	transcribes
circulates	devotes	hires	provides	treats
classifies	directs	identifies	pursues	uses
clears	discusses	implements	receives	utilizes
collaborates	displays	improves	recognizes	verifies
collects	disposes	informs	recommends	weighs
commands	disseminates	initiates	records	writes

Advise:  To counsel or recommend action.  The advisee may not necessarily follow the recommendations.
    Example:  Advise on the preparation and use of instruction books.

Apprise:  To give notice, to inform or to advise.  Usually responsibility ceases with the giving of the information or advise.
    Example:  Apprise managemnt of pertinent information on the __________.

Arrange:  To dispose in the manner intended or best suited for the purpose.
    Example:  Arrange for the delivery and storage of supplies.

Assist:  To lend aid or help.
    Example:  Assist and advise the Department Manager in the selection of personnel for the Department.

Audit:  To examine and verify.
    Example:  Audit books and records to determine or verify financial conditions.

Collect:  To gather or assemble into one body or place.  Emphasizes the implication of choice or selection, resulting in a more ordered or unified assemblage.
    Example:  Collect information necessary for preparation of monthly progress reports.

Compile:  To compose out of material from other documents or records.
    Example:  Compile specifications and quotations into a monthly report.

Conduct:  To carry on (or through, out, into effect).  Emphasizes the idea of immediate supervision or personal leadership.
    Example:  Conduct technical educational programs for department.

Confer:  To consult or compare views.
    Example:  Confer with all department heads for the purpose of integrating services.

Consult:  To seek or ask advice of.
    Example:  Consult with supervisor of accounting on accounting procedures.

Contribute:  To give or supply in common with others.
    Example:  Contribute to the preparation of training materials.

Control:  To exercise directing, guiding or restraining power over plans or personnel.
    Example:  Control operations by establishing performance standards, appraising performance against standards and taking corrective action.

Cooperate:  To act or operate jointly with another or others.  Voluntary action is implied.
    Example:  Cooperate with manager to train and make available qualified personnel for transfers with _____  areas.

Counsel:  To recommend as an act or course; to advise.  The advisee may not necessarily follow the recommendations.
    Example:  Counsel and advises on non-disciplinary problems.

Create:  To produce or bring to pass by influence over others; or, to originate as a work of thought or imagination.
    Example:  Create an environment conducive to caring for the personal needs and comfort of the patients.

Determine:  To come to a decision as a result of investigation or reasoning.  Certainty and reliability of the decision is implied.
    Example:  Determine the amount of stock to be purchased by each purchase order.

Develop:  To unfold more completely; to evolve the possibilities.
    Example:  Develop and coordinate accounting and statistical information for and with all departments.

Direct:  To regulate the activities of other employees or course of action.  Direction is usually due to a superior position and emphasizes the idea of authority by either position or knowledge.
    Example:  Direct nursing service activities including the preparation of nursing care plans within an assigned unit.

Establish:  To set on a firm basis, to gain full recognition or acceptance of.
    Example:  Establish a system of regular reports and analysis from unit supervisors on the progress of their responsibilities and duties.

Evaluate:  To determine the value or amount of; to appraise.
    Example:  Evalute performance and make recommendations to Director of proper compensation for section hourly personnel.

Expedite:  To accelerate the process or progress of.
    Example:  Expedite return of material or delivery of special materials which may be needed by _____.

Forecast:  To plan ahead, to forsee.
    Example:  Forecast manpower requirements in order to develop personnel for transfer within the Department.

Formulate:  To compose into or put in a systematized statement.
    Example:  Formulate objectives, policies, plans and programs to achieve maximum efficiency within the department.

Gather:  To bring together.
    Example:  Gather information and data for use by __________.

Guide:  To regulate and manage; to direct.  Implies more immediate or personal supervision than "direct".
    Example:  Guide the general nursing staff regarding health needs of patient, families and staff.

Inform:  To communicate knowledge of or to: to tell or impart.
    Example:  Inform Manager of ideas and information related to integrating, planning, and timing additions, eliminations and modifications.

Initiate:  To originate; to introduce in the first instance; to cause or bring to pass by original act as in originating a plan, policy or procedure.
    Example:  Initiate appropriate action to recognize outstanding achievements.

Institute:  To set up; to originate and etablish a method of action or procedure.
    Example:  Institute policies and procedures to maximize operational efficiency.

Instruct:  To impart knowledge through a methodical system of procedure.
    Example:  Instruct nursing staff through educational programs to improve the quality of patient care.

Interpret:  To explain in the light of individual judgment or interest.
    Example:  Interpret various chemical and microscopic tests in diagnosis and treatment of disease.

Interview:  To have a formal meeting face to face in which the interviewer seeks information from the interviewee.
    Example:  Interview and evaluate applicants for employment.

Issue:  To release or send out; to publish.
    Example:  Issue general rules and procedures for __________.

Maintain:  To keep possession of; to keep up to date or current, as to maintain records.
    Example:  Maintain records of status of department personnel.

Make:  To produce or perform in the appropriate manner.
    Example:  Make periodic visits to determine if policies and procedures are being followed.

Manage:  A distinct and professional kind of work; namely, leading by persuasion and through planning, organizing, integrating and measuring.
    Example:  Manage the sales and marketing department.

Order:  To give a direction to purchase, sell or supply goods and services.
    Example:  Order office equipment through __________.

Organize:  To arange or constitute into interdepartment parts, each having a special function or relation with respect to the whole.
    Example:  Organize the activities of the Department to accomplish the responsibilities listed above.

Perform:  To cary out or execute some action; to carry out to the finish; to accomplish.
    Example:  Perform special administrative assignments such as __________.

Plan:  To devise or project a method of course of action.
    Example:  Plan and prepare comprehensive training programs in specified areas of interest.

Prepare:  To make or form by some specific process.  Usually involves writing.
    Example:  Prepare monthly reports and miscellaneous reports of department activity.

Prescribe:  To lay down as a guide, direction, or rule of action.  The right to command or order is implied.
    Example:  Prescribe medication for the treatment of disease.

Produce:  To cause to be or to happen; to create or manufacture; to bring about.
    Example:  Produce, process and maintain salary records that assure the continued implementation of the salary administrative program.

Promote:  To contribute to the growth or advance of.  Improvement is implied.
    Example:  Promote standard operational practices and procedures.

Provide:  To supply for use; to furnish; to take precautionary measures in view of a possible need.
    Example:  Provide X-ray therapy to patients under the supervision of a radiologist.

Recommend:  To offer or suggest for adoption a course of action.
    Example:  Recommend treatment programs indicated by the results of diagnostic tests.

Report:  To give a formal or official amount of.  A communication of ideas is implied.
    Example:  Report any change in policy or procedures as it affects the daily operations of the department.

Represent:  To supply the place of; to serve with delegated authority.
    Example:  Represent the Department in dealing with __________.

Review:  To go over or examine deliberately or critically (usually with a view to approve or dissent).
    Example:  Review and approve all completed documents as they pertain to the operations within the department.

Secure:  To get possession of; to obtain.
    Example:  Secure office supplies from external vendors.

Service:  To supply data, information, or assistance for the use of others.
    Example:  Service department personnel by providing files, mailing lists, library of information, and technical reading lists.

Suggest:  To arouse the thought of, the desire for, or the urge to commit.  Usually the use of indirect means is implied.
    Example:  Suggest training programs aimed at increasing departmental efficiency.

Supervise:  To inspect with authority; to guide and instruct with immediate responsibility for purpse of performance.
    Example:  Supervise activities of the unit performing __________.

Train:  To impart proficiency by teaching; to familiarize with.
    Example:  Train new personnel.

Use:  To make use of.  Usually refers to a habitual or customary action.
    Example:  Use handbooks and other published data to supply information to _________.

Write:  To record or set down for others to read; to compose.  If the composition consists primarily of original material the use of other functional verbs like "create" is suggested.
    Example:  Write purchase orders making sure that firm prices are clearly set forth, progress payments are included, etc.