Iowa State University offers you this program as one of its employee benefits. The EAP gives you timely and free access to confidential, professional services when you are facing a personal problem. The goal is to help you find solutions before the problem affects your health or job performance. Iowa State works with the Richmond Center to provide the EAP.

Iowa State's EAP provides you up to three (3) sessions per year with a professional counselor.

If you are benefit-eligible or an affiliate employee of Iowa State University, whether you work on or off campus, you are eligible for EAP benefits. Your family members also qualify: spouse or domestic partner, natural and legally adopted children, step children, foster children, and parents, siblings, grandparents, or others who live with you are chiefly dependent upon you for support and maintenance. You may use sick leave to attend EAP sessions. If you have questions about eligibility, contact ISU's Department of Human Resource Services (294-4977) or The Richmond Center (232-5811 or 1-800-830-7009).

Your services are provided in confidence, within strict legal restrictions. No one is given information about your participation in the EAP without your signed consent.

As an employer-provided benefit, services provided during the three counseling sessions are free to you. If help beyond the scope of the EAP is needed to resolve your problem, and you decide to seek further assistance, you assume financial responsibility for all other services. Your counselor will try to refer and guide you to affordable resources or those that may be covered by your health insurance.

Simply call one of the numbers below. When you call, you will first speak with a Richmond Center receptionist, who will ask you to describe the nature of your problem. The receptionist will then help schedule your appointment with a counselor. Every effort will be made to schedule an appointment within three days of your call. To make an appointment, call: