The Non - Supervisory Merit employee plan year for medical insurance goes from January 1st to December 31st. The State of Iowa holds an open change period annually. Information is sent to employees each October outlining the changes that are allowed during that year's open change period.

Wellmark Blue Cross and Blue Shield
636 Grand Ave.
Des Moines, Iowa 50309-2565
(515) 242-5185 for customer Service
1-800-622-0043 7:30 a.m. - 4:00 p.m.
Alliance Approvals/Outpatient
Mental Health & Substance Pre-Certification
(515) 245-4821
1-800-558-4409 (24 hrs/day) (In Iowa)
1-515-245-4821 (24 hrs/day) Collect (Outside Iowa)
Wellmark Blue Cross/Blue Shield Plan 3 Plus is an indemnity plan. You may seek treatment from any licensed physician anywhere in the world.
Benefits will be based on prevailing or usual, reasonable and customary (URC) fees for the service area in which the physician practices. If the physician charges more than URC, and is not a Blue Cross/Blue Shield participating physician, you will be liable for the excess charges.
Wellmark Blue Cross and Blue Shield
636 Grand Ave.
Des Moines, Iowa 50309-2565
(515) 245-5185 Customer Service
1-800-622-0043 7:30 a.m. - 5:00 p.m.
Alliance Approvals/Outpatient
Mental Health & Substance Pre-Certification
(515) 245-4821
1-800-558-4409 (24 hrs/day) (In Iowa)
1-515-245-4821 (24 hrs/day) Collect (Outside Iowa)
Iowa Select is a preferred provider organization (PPO). If you utilize a participating physician and/or participating hospital, you will be covered by one set of deductibles and co-insurance. If you utilize a non participating physician or hospital, you will be covered by a different level of benefits.
Primary Care Plans
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Heritage Select
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Blue Advantage
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Open Access Plan
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United Health Care
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Blue Access Wellmark Blue Cross and Blue Shield 626 Grand Des Moines, Iowa 50309-2565 1-800-553-7801
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