Tips for Writing Good Task Statements
Tips for Writing Good Task Statements
Make a list of all the duties that you plan to assign to the position.
Group together duties that seem to logically go together.
Draft your task statement.
-use an action verb
-describe the object of the action in specific terms
-describe the nature and source of instructions
-describe the immediate result of performing the task
-when additional details are needed to explain how the task actions are accomplished, a series of "by" statements may follow the basic statement Example:
Answers questions/provides information to callers by referring to order forms in order to clarify and correct information concerning orders.
-locates specific order form in file
-evaluates callers' questions and provides relevant information
-contacts other departmental personnel for further information
-corrects order if mistakes have occurred
-sends additional products if necessary
Click on the links in the table for a definition of the verb and an example.
Examples of Action Verbs
Collect: To gather or assemble into one body or place. Emphasizes the implication of choice or selection, resulting in a more ordered or unified assemblage.
Example: Collect information necessary for preparation of monthly progress reports.
Control: To exercise directing, guiding or restraining power over plans or personnel.
Example: Control operations by establishing performance standards, appraising performance against standards and taking corrective action.
Cooperate: To act or operate jointly with another or others. Voluntary action is implied.
Example: Cooperate with manager to train and make available qualified personnel for transfers with _____ areas.
Create: To produce or bring to pass by influence over others; or, to originate as a work of thought or imagination.
Example: Create an environment conducive to caring for the personal needs and comfort of the patients.
Determine: To come to a decision as a result of investigation or reasoning. Certainty and reliability of the decision is implied.
Example: Determine the amount of stock to be purchased by each purchase order.
Direct: To regulate the activities of other employees or course of action. Direction is usually due to a superior position and emphasizes the idea of authority by either position or knowledge.
Example: Direct nursing service activities including the preparation of nursing care plans within an assigned unit.
Establish: To set on a firm basis, to gain full recognition or acceptance of.
Example: Establish a system of regular reports and analysis from unit supervisors on the progress of their responsibilities and duties.
Initiate: To originate; to introduce in the first instance; to cause or bring to pass by original act as in originating a plan, policy or procedure.
Example: Initiate appropriate action to recognize outstanding achievements.
Organize: To arrange or constitute into inter-department parts, each having a special function or relation with respect to the whole.
Example: Organize the activities of the Department to accomplish the responsibilities listed above.
Produce: To cause to be or to happen; to create or manufacture; to bring about.
Example: Produce, process and maintain salary records that assure the continued implementation of the salary administrative program.
Review: To go over or examine deliberately or critically (usually with a view to approve or dissent).
Example: Review and approve all completed documents as they pertain to the operations within the department.
Service: To supply data, information, or assistance for the use of others.
Example: Service department personnel by providing files, mailing lists, library of information, and technical reading lists.
Write: To record or set down for others to read; to compose. If the composition consists primarily of original material the use of other functional verbs like "create" is suggested.
Example: Write purchase orders making sure that firm prices are clearly set forth, progress payments are included, etc.