Classification and Compensation

IOWA STATE BOARD OF REGENTS
REGENTS MERIT SYSTEM

Class Title: CLERICAL HELPER
Class Code: 1000
Pay Grade: 101

General Class Description

Under direct supervision, performs routine and repetitive clerical duties to assist in a temporary capacity (less than 780 hours per fiscal year) in telephone surveys, at workshops, conferences, camps and other special events.

Characteristic Duties and Responsibilities

  1. Assists in collating, stapling, and distributing handouts, and printed materials.
  2. Assists in registering participants at workshops and conferences by checking names, distributing packets, selling tickets and collecting fees.
  3. Gathers information from prepared questions to complete telephone surveys.
  4. Answers the telephone and relays messages.
  5. Makes copies and operates facsimile machines.
  6. Runs errands both in the campus and away from the campus.
  7. Assists visitors in locating room assignments, campus locations, and local establishments such as dining facilities, local sites of interest and shopping malls.
  8. Performs routine and repetitive clerical tasks.
The tasks listed under the heading of Characteristic Duties and Responsibilities are examples of the variety and general nature of duties performed by employees in positions allocated in the class. The list is descriptive only and should be used for no other purpose. It is not intended that any position include every duty listed nor is it intended that related duties cannot be required.

Knowledge, Skills, and Abilities

  1. Ability to follow oral and written instructions.
  2. Ability to operate office equipment.

Class Specifications

Ability to read, write and follow instructions.
Revision Effective: 1996-11-22
The tasks listed under the heading of Characteristic Duties and Responsibilities are examples of the variety and general nature of duties performed by employees in positions allocated in the class. The list is descriptive only and should be used for no other purpose. It is not intended that any position include every duty listed nor is it intended that related duties cannot be required.
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