Classification and Compensation
IOWA STATE BOARD OF REGENTS
REGENTS MERIT SYSTEM
Pay Grade: 508
General Class Description
Under general supervision, performs secretarial work such as composing routine correspondence, maintaining records, and obtaining and providing factual information requiring a knowledge of the policies and procedures of both the assigned and related work areas. Duties involve the use of personal computers, computer terminals, and a variety of software and/or conventional office equipment. May provide functional supervision.
Characteristic Duties and Responsibilities
- Reviews inquiries, provides information and otherwise represents assigned and related work areas referring inquiries to appropriate persons as required.
- Initiates and processes standard forms and documents such as personnel action forms, purchase orders, vouchers, and invoices.
- Maintains and updates records on personnel, budgetary and purchasing transactions, and verifies and reconciles departmental statements. Tracks and monitors expenditures, notifying management of status and/or concerns.
- Composes correspondence in response to routine inquiries within established guidelines.
- Assigns, coordinates and reviews the work of other secretarial/clerical personnel for conformance to established guidelines.
- Integrates information and may run routine queries to generate or produce reports.
- Organizes activities and/or events for the department such as scheduling rooms, ordering food, sending invitations, preparing agenda, etc. according to predetermined guidelines or standards.
Knowledge, Skills, and Abilities
- Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
- Knowledge of institutional and unit policies, processes and forms.
- Knowledge of proper format, grammar, spelling, punctuation, and capitalization.
- Skill in utilizing computer software and online systems.
- Skill in operating office equipment.
- Ability to communicate effectively with staff, students, and the public.
- Ability to follow oral and written instructions and apply institutional and policies accurately.
- Ability to collect data, keep records, and prepare reports.
- Ability to exercise functional supervision over employees.
- Ability to organize and prioritize multiple tasks.
- Any combination of related clerical office experience, related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment and includes the use of word processing, and;
- Ability to type at a minimum speed of 40 net words per minute.