Classification and Compensation
IOWA STATE BOARD OF REGENTS
REGENTS MERIT SYSTEM
Pay Grade: 505
General Class Description
Under direct supervision of the unit supervisor, performs clerical, reception and related duties relative to nursing care and service to patients. Duties may involve the use of personal computers, computers terminals and a variety of software and/or conventional office equipment.
Characteristic Duties and Responsibilities
- Provides information and direction to hospital staff and visitors coming to the unit; answers the telephone; takes and delivers messages.
- Maintains the correct order of pages in the medical record and assures the proper identification of individual pages; records temperature, pulse, respiration, and laboratory values on the medical record.
- Notifies appropriate professionals of a patient admission and prepares the required forms with patient identification information.
- Answers patient calls on the intercom and refers their needs for assistance to the appropriate person.
- Assists patients in making telephone calls; stores and retrieves valuables at time of admission and discharge.
- Assists the nurse in making arrangements for patient transfer to another unit or discharge; schedules tests and arranges transportation or escort of patient to and from appointments; sorts and delivers mail to patients.
- Makes arrangements for obtaining and returning patient x-rays as directed by the nurse in charge.
- Types nursing care referrals.
- Completes and maintains hospital and nursing records such as census information, diet order lists and other records as required following established procedures.
- Orders supplies, equipment and equipment repairs under the direction of the supervisor.
- Copies personnel hour schedules on the weekly Schedule of Work Hours and updates information as changes occur.
- Maintains cleanliness and orderliness in the Nursing Station and other charting areas in the unit.
- Performs errands as requested by nurse in charge.
Knowledge, Skills, and Abilities
- Knowledge of unit and hospital routines and functions sufficient to refer calls, visitors, records, and to schedule medical tests and procedures.
- Knowledge of proper format, grammar, spelling, punctuation, and capitalization.
- Skill in operating office equipment.
- Ability to communicate effectively with staff, students, patients, and the public.
- Ability to follow oral and written instructions.
- Ability to collect data and keep accurate records.
- Graduation from high school and any combination of clerical experience, health care experience and/or post high school education which totals one year, or
- Any combination of clerical experience and/or health care experience which totals two years.