Long Term Care Insurance (2011 and Prior)
Enrollment for this group product was discontinued as of January 1, 2012. The decision not to accept new entrants does not, in any way, affect employees, retirees or dependents already enrolled in this coverage. John Hancock will continue to provide ongoing service to those already insured under this policy.
John Hancock Customer Service: 1-888-999-4563
Enrollment for this coverage was originally with TIAA-CREF which transferred the policies to MetLife. The decision for this change was communicated to members participating at the time the transfer was made. Those participants with questions should contact MetLife at 1-888-748-4824 or review their certificates for information.