A1. First Time Managers
A2. Stress Management for Professionals
A3. How to Delegate Work
A4. Management & Leadership Skills for Women
A5. Project Management: Planning & Scheduling
A6. Stress Strategies for Women
A7. Taking Control of Your Work Day
A8. Team Building - Communication Skills (Red)
A9. Effective Listening Skills
A10. How to Listen Powerfully

Miscellaneous Audios (Green) small pack

A14. How to Deal with Difficult People A15. How to Interview & Hire the Right People A16. 50 Ways to Get Hired

Together

1. EAP – Getting Help – Employee Version
2. Drugs at Work – Employee Version
3. Drugs at Work – Employee Version
4. Drugs at Work – Employee Version II
5. Drug Testing
6. Drugs at Work – Employee Version

Harassment/Learning Materials File

7. A Matter of Respect: Preventing Sexual Harassment on the Job

Provides knowledge needed to identify sexual harassment and the insight necessary to say “NO” to harassment when confronted with it.

Leadership Tapes/Manual`

16. Leadershift

Learn about five concepts that improve the performance of any leader.

17. Leadership Challenge
18. Leadership: What’s Trust Got to Do With It?

This video shows a team leader who regains the active participation of his team using three essential trust building behaviors: openness, credibility, and trusting others.

19. Even Eagles Need A Push/Manual A&B

Suggests that the way to find meaning in life is through a sense of purpose.

Management Tape

20. Intent vs Impact: Management Training
21. Iowa State Management Presentations: Quality Circles 1986

22. The Manager As A Coach #1 23. The Manager As A Coach #2 24. The Manager As A Coach #3

This three-volume package will help to maximize your management impact, help build a team of champions, and help to get your people motivated!

Orientation & Presentation

25. New Employee Orientation Program: Now To Develop & Implement
26. Orientation Treatment/Proposal
27. Presentation Skills
28. Presentation Skills

Quality Tape & Materials

29. Competing Through Quality
30. Fish Sticks
31. Quality Service: A Commitment to Customer Satisfaction
32. Quality Service: A Commitment to Improvement
33. (and 47.) The Quality Service Training Program for Students & Employees

Training Videos/Materials

48. How to Train with Video

How to maximize the mileage you get out of every training program you purchase.

49. How to Set Up & Maintain A Training Library

Full step-by-step advice, money-saving tips, and smart moves that will help you get your training library started on the right foot and remain useful for years to come.

Training For the Non-Trainer & Volumes

50. Volume I: Taking Note of Needs
51. Volume II: Researching Options
52. Volume III: Assembling the Content
53. Volume IV: Integrating Methods
54. Volume V: Niching It
55. Volume VI: Instructing
56. Volume VII: Noting Progress
57. Volume VIII: Gaining Forward

Work Related Problems

58. Dealing with Conflict

59. How To Deal with Difficult People #1 60. How to Deal with Difficult People #2 61. How to Deal with Difficult People #3

Learn how to understand difficult people, know specifically what to do and say, how to get along with problem people, and bring out the best in others.

62. If Enough People Care

63. Negaholics: How to Handle Negativity #1 64. Negaholics: How to Handle Negativity #2 65. Negaholics: How to Handle Negatvity #3

Learn to deal with Negaholics positively and powerfully and experience less stress and more personal success – your job satisfaction and productivity will soar!

66. Violence – Free Workplace Policy (Iowa Dept. of Personnel)

1001 Ways: Videos/Booklet

		Learn how to understand the positive impact recognition has on people; how to appreciate the many benefits of recognition on the organization; how to understand the importance of no-cost and low-cost reward techniques; and how to develop your own recognition techniques. (4 tapes)
67. 1001 Ways: Low Cost No Cost Recognition #ET001 68. 1001 Ways: How to Praise Publicly #ET002 69. 1001 Ways: A Personal Thank You #ET003 70. 1001 Ways: To Reward Employees

MISCELLANOUS

1. Acclimation

2. Achieving Excellence

Learn about the power of positive expectations and how to create them daily, how to get instant action on your ideas, and what are the three common threads of peak performance.

3. ADA Compliance
4. Applied Business Telecom “New Wave”
5. Blue Eyed

Jane Elliott’s widely-known “blue eyed/brown eyed” exercise is the oldest and most celebrated anti-racism awareness program in the country.

6. Care & Control: A Better Approach to Termination
7. Change – It’s Your Choice

Meeting opener or “ice breaker” to help initiate discussion during training sessions or meetings.

8. Who Moved My Cheese
9. Iowa State University Commitment to Diversity
10. Iowa State University Commitment to Diversity
11. Continuous Motivation

A guide through the proper way to conduct a performance appraisal meeting and the follow-through, where coaching is the key.

12. Creating Learning Org. Growth Through Quality
13. Creative Problem Solving – A Board Report
14. De-Engineering The Organization

Provides the view of thought by leader Margaret Wheatley that organizations should listen and let go of the control reins to achieve higher levels of success.

15. Encouraging the Heart

Learn practical ideas for helping others believe in themselves, celebrate their uniqueness, and discover their own value.

16. Exploding the Myths

Gives wisdom and advice of eight prominent business leaders who “explode” the myths of leadership so every member of your organization develops leadership potential.

17. The Fairer Sex

Watch how ABC News Prime Time Live set out to discover whether there are daily differences in being a male versus a female in today’s American society, particularly in the workplace.

18. The Fence That Me and Shorty Built

A poem using fence building to help us understand the meaning of quality and the powerful effect it can have in our organization, our teams, and our individual lives.

19. FROSH

(Students Identify on a Changing Campus) View a year spent living with a diverse group of freshmen at Stanford University. The result is an unprecedented look inside today’s freshman world of scary freedoms and challenging new lifestyles.

20. The Happiness of Pursuit

Gain freedom by learning to “live in the moment;” deal effectively with negativity; how complacency can work against you; and realize how clinging to long-held personal beliefs, assumptions, and opinions can keep you from growing and moving forward in your career.

		This two-volume package will show how to express your competence and how to influence people positively.
21. High – Impact Communication Skills 22. High – Impact Communication Skills

23. Igniting Exceptional Performance
24. IM Tactics Overview
25. Land of O’s Competing Through

A video linking diversity with productivity, competitiveness, and bottom line results.

26. Legacy of a Dream – Martin Luther King, Jr.
27. Love & Profit

Gain powerful new insight into how to lead others with honesty, compassion, and strength!

28.Make Yourself Unforgettable - The Dale Carnegie Class-Act System

29. Mandela

30. Mastering Change 31. Mastering Change

This two-volume package will help to maximize your management impact, help build a team of champions, and help to get your people motivated!

32. Mining Group Gold

Shows that the principles of Total Quality Management can be applied to group interaction so work teams will achieve dramatic increases in efficiency and productivity.

33. Overcoming Procrastination

Provides a simple plan to help you get off DEAD CENTER and start right now.

34. Paradigms
35. A Peacock in the Land of Penguins

This video echoes how to manage the increasing diversity of the workforce and capture the talent, energy, and commitment of all employees.

36. Personal Destiny and the Soul’s Desire
37. Personal Best

A seven minute meeting opener.

38. The Power of Vision
39. The Practical Coach

An everyday guide to encouraging good work, correcting poor work, using good judgment, and caring about each member of your team.

40. Professional Telephone Skills

Time-saving tips that increase caller satisfaction.

41. The Ramp of Hope

Social statement against stereotypical discrimination of people with disabilities. Suggests that condescending attitudes such as those depicted are unacceptable in today’s society.

42. Reinventing the Corporate Spirit

Explores four compelling dimensions of human experience: intellectual, aesthetic, moral and spiritual.

Follow-up to the Frosh video. Shows the same group of freshmen and how they are living and working together when they are seniors.

43. Reconnecting Iowans with their Government
45. Shattering the Silence

This videotape offers everyone in higher education an unprecedented opportunity to see American campuses through the eyes of minority faculty themselves.

46. Taking Charge of Change
47. TQC Service: The Customer
48. TQM University Challenge
49. Vision True Colors

Prime Time Live enlisted the services of two trained professional discrimination testers to investigate situations in which blacks and whites continue to be treated differently.

50. Verbal Communication: The Power of Words
51. The Unified Team

A practical approach to insure that achievement, belonging, and making a contribution are in balance for every team member.

52. YUK & the YUK Effect

A stimulating discussion about quality improvement, re-engineering, and organizational change. This video demonstrates how apparent “solutions” can end up sapping an organization’s vitality and productivity.

53. ZAPP: The Lightening of Empowerment

How to improve quality, productivity, and employee satisfaction.